GENERAL TERMS AND CONDITIONS (hereinafter referred to as “GTC”)

The following terms and conditions apply to all contracts concluded between customers and aLoftyLife Tennis. (hereinafter referred to as “a.L. Tennis”).

REGISTRATION / CONCLUSION OF CONTRACT / LIABILITY

Registrations can be made verbally, by telephone, in writing or by e-mail. The contract with a.L. Tennis is concluded only after receipt of written or verbal confirmation. All registrations are binding. 

Training with a.L. Tennis is done at participants’ own risk. a.L. Tennis holds no liability for any accidents/personal injuries incurred before/during/after training with a.L. Tennis. Insurance is the responsibility of each individual participant. Additionally, a.L. Tennis holds no liability for property damage, theft, loss and damage of effects and/or personal belongings of the participants.

OFFERS TENNIS SCHOOL

Our services include, but are not limited to, private lessons and group courses, weekend events, tennis camps and vacation courses. 

For organizational reasons, we reserve the right to postpone or combine courses, as necessary.

If a course is under-subscribed, we may, in individual cases, run the course at an increased fee, or, where appropriate, reduce the number of lessons. Changes will only be made in agreement with participants and registration may be withdrawn if the participant does not agree.

SUPERVISION OF CHILDREN AND ADOLESCENTS

The supervision of underage children and adolescents is limited exclusively to the duration of the training session. It begins with the greeting on the tennis court and ends with the farewell on the tennis court. We do not assume any supervisory duties before and/or after the training sessions. Parents / legal guardians are responsible for their children / youths travel to and from the training session. a.L. Tennis assumes no liability if/when a child / youth leaves the training area.

EXCLUSION FROM TRAINING

a.L. Tennis reserves the right to exclude participants from a group in individual cases if they disrupt the training and do not follow the instructions of the trainer despite warnings. Parents / legal guardians agree that in such a case their child / adolescent must remain in the training area until the training session has commenced for the rest of the group. In such a case, there is no right to a refund of the course fee.

 

COURSE CANCELATION/ ABSENCES

Participants are not entitled to a make-up training session or a proportional refund of the course fees, if they are absent from a group course training session for any reason.

All Juniors in the a.L Tennis program, can participate in a Junior Fun Day on a weekend, to be held at the end of each season as compensation for group training sessions canceled due to inclement weather. A catch up date will be organized for adult group training sessions missed due to inclement weather. An additional fee of chf 10/person will be charged for all indoor court sessions, to cover the increased cost of indoor courts. 

If you are unable to attend the adult session you registered for, you may change to another session in the week twice during the season.  Any subsequent sessions you are unable to attend you will forfeit.

In case of long term incapacitation or illness, participants may be credited for the missed group training sessions upon presentation of a doctor’s certificate and after consultation with a.L. Tennis. The credit can be applied to a future seasons’ course.

If an a.L Tennis  trainer is unable to lead the group training session due to illness, accident, further education or vacation, an appropriately qualified tennis instructor may take over.

Private lessons must be canceled by the client at least 24 hours before the training session, lessons canceled with less than 14 hours notice will not be entitled to a refund. There is no right on the part of the customer to make up for the missed or omitted training session.

TERMS OF PAYMENT / LATE PAYMENT

Course fees must be paid within 30 days of registration. After the payment deadline of 30 days, we will charge a reminder fee of CHF 10 per reminder. Payments may be made in cash, via Twint or by bank transfer.  Invoices can be issued on request.

DATA MANAGEMENT / PROTECTION

Please review our Privacy Policy for more information

FINAL PROVISIONS

Should individual provisions of these GTC be invalid in whole or in part, the remaining provisions of these GTC shall remain unaffected. Swiss law is exclusively applicable.

These GTC may be updated and amended by a.L. Tennis at any time.